GFL Environmental complaint: Caney Boat RV Storage

NEVER Had I had so many problems with a garbage company before in my life. I have had numerous complaints ever since this account has started with their service. First of all the sales person is a waste of time. She knows nothing and most of the time she never answers her phone. She answers the call from her house If she answers at all. First of all my first bill was over $800.00 that really was never explained to me as to WHY except that is the way we do it. next the price that was quoted to me was around $140.00 – $150.00 then when I received the first bill it was over $800.00 then all of the fees with no explanation except that’s what we charge. Then on the first dumping of the dumpster the driver drove over my brand new concrete and broke it in half. Then the guy that came out said that it’s not there fault the dumpster was a little on an angle that’s why he ran over it and broke it. Then he told me they were not responsible it’s in the contract read it in the fine print. At that point I said I have had enough and told the sales person to come and pick the dumpster up. this was in November 2022. then I had surgery and was laid up and I live 45 min. from the property so I have not been there in two months. Then I get a call from one of the tenant’s and said why did I move the dumpster to the front of the storage that all these people come by and dump there trash in it and it was overflowing. So At that point I told him that it was not even supposed to be there I told them to come and get it. So I then called the sales woman and she acted just like before DUMB as usual and new nothing about what was I saying. Then I tried to go up the ladder you can not get any where what a joke. I was then going to send a letter to Canada where There home office is. Then I tried to ask for a head manager that was listed on there web sight but no chance. these guy need to be bought out this is unbelievable. I would not recommend this company for even trash pick up is way above there pay grade. Good luck If you use this company you have been warned BUYER BE WARE