Getir complaint: Product left on street
Filed 1 Feb 2022 by Mary
I placed a small order 4 items with Getir on 21. I never received items. When I contacted Getir I was told that because my apartment number was not listed the order was left on the stairs outside on the street. My building has a lobby with a table here groceries are to be left for tenants. I do not understand why product was left on street. I went out to see if it was still there. It was not. I paid for items I never got. I was told by agent that they would not give me a refund for my missing order. I am going to dispute transaction if no refund will be given. I will also never use this service again.
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