Filed 11 Aug 2021 by Howard
Spot funds disappearing in my account after trading Rune coin all day. Sold the asset and then nothing appeared in my account. Gate Customer service first responded right away asking for the bill statement and then asked for screenshots, both supplied at 1pm on Aug 10th 2021, next day no response from several attempts to follow up the issue and complaint. Still not a word from customer support…non existing help from Gate io.
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