Filed 24 Dec 2022 by Sydney
Frontier let us book a last minute ticket. Knowing it would be cancelled due to weather. With no customer service phone number. I have no way to reschedule. Tried chat feature. It is a bot not a human. They never responded or helped me.
I try to reschedule online. It wants to charge a fee which is more than what I paid for the ticket in the first place.
This seems like a scam.
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