Frisch’s complaint?

Do you have a dispute or a bad customer experience with Frisch's? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Frisch's customer service is on 1-800-873-3633 and by email at info@frmfranchising.com, and the contact page on the Frisch's website takes guest messages too. Give the restaurant and its town, the date and time of your visit, what you ordered, and the receipt or online order number, and say what you would like: a refund, a replacement meal or a credit.

Meal, order or charge not right? Raise it with us too, and we push the complaint out to Frisch's by email, social media and printed letters.

To take a complaint to Frisch's corporate, email info@frmfranchising.com or call 1-800-873-3633, and ask for the complaint to go to the brand as well as the restaurant. The Frisch's website is run by FRM Franchising LLC, based in Atlanta, Georgia, and Frisch's describes its restaurants as locally owned and operated, so the restaurant owner and the brand may each have a part in the answer; the full address is in the contact details at the top of this page. Give the location, the date and time, the receipt or order number, and what you are asking for.

Complaint for the brand as well as the restaurant? Bring it through our complaint process: our trained AI opens a case for you and keeps advising you on what to send Frisch's and when to follow up.

A Frisch's gift card does not work at every location: according to Frisch's, a group of its restaurants in northwest Ohio runs its own gift card program, so a card bought there may not be accepted at other Frisch's restaurants. Before you use a card, check where it was bought and look at the participating locations list on the Frisch's website. If a restaurant turns a card down or the balance looks wrong, keep the card and the receipt it came with, and contact Frisch's on 1-800-873-3633 or at info@frmfranchising.com with the card number, where it was bought and the balance you expected.

Gift card turned away with a balance still on it? We help you write the complaint in minutes, with the card number, the receipt and the balance set out clearly.

For a Frisch's online, app or drive-thru order that was wrong, cold or missing items, contact Frisch's on 1-800-873-3633 or at info@frmfranchising.com with the restaurant, the order number or receipt, the date and time and what was wrong, and photograph the food and the bag before you throw anything away. If you ordered through a delivery app, ask for the refund in that app as well, because it took the payment. Check your card statement afterwards to see that any refund has arrived.

Nothing has been reported about Frisch's here yet. Our research shows what typically goes wrong at family restaurant chains with drive-thru and online ordering: orders that arrive wrong or cold, drive-thru and carryout bags missing items, slow service at busy times, bills and card charges that do not match, gift cards one restaurant will not accept, and confusion over whether a locally owned restaurant or the brand answers a complaint.

Carryout bag opened at home with half the order missing? Be the first to report it: your case opens the record for the next guest at the same Frisch's restaurant.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Frisch's through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Frisch's can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.