Four Points by Sheraton complaint: Lack of communication

Name: Lack of communication
Item: Four Points by Sheraton
Rating: 1
Author: VIMALA

Open 31 Oct 2022 143 views Hotels / Motels

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Filed 31 Oct 2022 by VIMALA

I have been using the pool for the past 7 years.
If the pool is closed for maintenance, no information is sent to me.
This has happened three or four times

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Case details

Status: Open
Company: Four Points by Sheraton
Filed: 31 Oct 2022
Rating: 1/5
Desired resolution: They should extend the pool facility for extra one month after the date of expiry next year.
Problem: Pool closures not communicated to members
About: pool membership

Progress

Filed
Company notified
Company replied
Resolved

31 Oct 2022 Complaint filed and published
31 Oct 2022 Message from Bizzy: we notified Four Points by Sheraton about this complaint.

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