Food Lion complaint: Chastised by Customer Service
Filed 10 Aug 2021 by Andrew
I was at the Self Service Check Out. The silly machine wouldn’t scan my item. Got a little mad…but was willing to take my items over to Customer Service. However, before she took care of me, she felt that it was necessary to chastise me. She let me know that they were short staffed and that I should be more patient. She then concluded that I should shop somewhere else. I have been a loyal customer at the Johnston Rd location for about ten years. They have always been great.
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