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Fleming’s Prime Steakhouse customer service

Customer service number
877-969-3774
Corporate office
2202 N. West Shore Blvd., Suite 500, Tampa, FL 33607, United States
Social media
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Contact details checked on 22 Oct 2026

Why use our complaint platform?

01

Written in minutes

We help you write an effective complaint in minutes. Our AI cyber hornets are trained on thousands of complaint letters that actually worked.

02

We will make some noise!

Your complaint gets the attention it deserves. Our cyber hornets could post it on social media, send it by printed letter or use other escalation tools at our disposal.

03

Your personal case coach

Our AI models open a case file and keep coaching after you file: what to reply, when to push, and how to escalate if nothing happens.

04

You are not alone

Join 73,608 consumers who refused to be ignored. Our community is there for advice while you chase your resolution.

Is Fleming’s Prime Steakhouse legit?

Legit

Fleming's Prime Steakhouse is genuine, an upscale chain from the group behind Outback, though its Dine Rewards give back less than a big check suggests. Only the food and soft drinks earn points, not the wine or cocktails, and points that have not added up to a reward within six months expire.

What we checked

  • First restaurant in Newport Beach, 1998
  • Owned by Bloomin' Brands
  • Head office in Tampa, Florida

Watch out for

  • A dinner that never showed up in your Dine Rewards account, which can only be added within 30 days of the visit.
  • A $5 reward that lapsed unused, as rewards expire 90 days after they are earned and must be used in one go.
  • A delivery ordered through an outside app, whose spend does not count toward Dine Rewards points.

Was your Fleming's celebration dinner billed wrong?

We help you write it, it gets its own public page, and you can have it sent to Fleming’s Prime Steakhouse as a formal letter.

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Common customer service questions about Fleming’s Prime Steakhouse

How do I file a complaint about Fleming's Prime Steakhouse?

Do you have a dispute or a bad customer experience with Fleming's Prime Steakhouse? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

How do I contact Fleming's Prime Steakhouse customer service?

Fleming's Prime Steakhouse guest services are run from its Restaurant Support Center in Tampa, Florida, on 877-969-3774, and guest relations take email at GuestRelations@FlemingsSteakhouse.com; the Guest Services page on the Fleming's website also has a feedback form that asks for the restaurant and the date of your visit. For a reservation or something during a visit, call the restaurant itself, listed on the Fleming's locations page. Have the restaurant, the date and time, and the receipt or check number ready.

Steak or bill not what you paid for? Raise it here as well, and we push it out to Fleming's by email, social media and printed letters.

How do I complain to Fleming's corporate office?

To complain to the Fleming's corporate office, email guest relations at GuestRelations@FlemingsSteakhouse.com or call the Restaurant Support Center on 877-969-3774, and say plainly that you want the corporate office to handle the complaint as well as the restaurant. Fleming's is owned by Bloomin' Brands, which also runs Outback Steakhouse, Carrabba's Italian Grill and Bonefish Grill from Tampa, Florida. Give the restaurant, the date and time, the reservation or check number, what went wrong and what you want: a refund, a credit or a return visit.

Celebration dinner the corporate office should hear about? Bring it through our complaint process: our trained AI opens a case for you and keeps advising you on what to reply to Fleming's and when to push again.

How do I fix a problem with a Fleming's gift card or Dine Rewards?

For a Fleming's gift card that shows the wrong balance or will not redeem, use the gift card page on the Fleming's website, and keep the card, the card number and the original receipt or email. Dine Rewards is the loyalty program Fleming's shares with the other Bloomin' Brands restaurants, so for missing points or a reward that did not apply, contact Dine Rewards or Fleming's guest relations at GuestRelations@FlemingsSteakhouse.com with the phone number or email on your account, the restaurant, the date and the check number, plus a screenshot of your balance.

Keep the receipts until the points or the balance are corrected, so you can show exactly which visits or purchases are missing.

Can I get a refund from Fleming's for a bad meal?

For a Fleming's meal or carry-out order that was wrong, undercooked or not what you paid for, tell the restaurant manager while you are there if you can, because a dish can be replaced or taken off the check on the spot. Afterwards, send the details to guest relations at GuestRelations@FlemingsSteakhouse.com: the restaurant, the date and time, the check number, photos and what you want back. If you ordered through a separate delivery app, raise it in that app too, because that app took your payment.

Charged in full for a steak you sent back? Put it to us: we help you write it up in minutes, with the check number, the photos and the charges side by side.

What do people complain about most at Fleming's Prime Steakhouse?

Nothing has been reported about Fleming's Prime Steakhouse here yet. Our research shows what typically goes wrong at upscale steakhouse chains: steaks not cooked as ordered on an expensive check, birthday, anniversary and private dining bookings that go differently from what was agreed, gratuity added to large-party bills, carry-out orders missing items, and gift cards or rewards points that do not apply.

Special-occasion booking or a large-party bill not what you agreed? Be the first to report it: your case opens the record for the next Fleming's guest planning a night out.

What happens after I submit my complaint?

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Fleming's Prime Steakhouse through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Can other consumers help me with my Fleming's Prime Steakhouse complaint?

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Fleming's Prime Steakhouse can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.

Fleming’s Prime Steakhouse complaints

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Fleming’s Prime Steakhouse complaints per month

Dec 2025 - Nov 2026

Complaints filed on Complain.biz about Fleming’s Prime Steakhouse in each of the last twelve months.

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  • 0 Mar
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  • 0 Jun
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How Fleming’s Prime Steakhouse compares

Fleming’s Prime Steakhouse customer service compared to others in the Restaurants category.

Company Complaints Biggest problem
Panera Bread 205 complaints Cold or stale food
Swiss Chalet 200 complaints Small portions and poor food
Cracker Barrel 193 complaints Cold and poorly made food
Applebee’s 89 complaints Rude or inattentive staff
Fleming’s Prime Steakhouse (this page) 0 complaints No complaints yet
Uncle Julio's 0 complaints No complaints yet
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