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Flair Airlines complaint: Not issuing refund for covid medical condition

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Filed 24 Oct 2023 by Rekha

Hi Team,

I booked a flight from Toronto Pearson airport to Halifax. Before few days of my travel, I got sick. When I checked with my family doctor, he advised me not to travel because my cough and cold are serve and to avoid spreading infections of Covid. I informed my airlines immediately about my situation and waited for their response. Upon multiple follow ups with medical fly flair team no one responded. My flight travel date also crossed, after I received a response to cancel my flight and cancellation charges applies they told me. My departure itself over no use of cancellation as I don’t get back any money. And as per their website information for deadly illness they will refund the amount spend is written. Covid is not deadly? They refusing to refund saying unexpectedly reasons. I want my refund at any cost.

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