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Flair Airlines complaint: Lack of Customer Service

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Filed 18 Jul 2022 by James

I booked a flight on Flair from Calgary, AB to Comox, BC. It was cancelled. They sent me a link to rebook. It didn’t work through several tries. When I was finally able to use the link, the page it took me to was defective. The text on the page described a flight from Calgary to Comox, BC, but the airport code showed YEG instead of YYC. Because the description was from Calgary to Comox, I clicked to make the reservation. It indicated a flight originating from Edmonton.

There was no way I could talk to someone about the problem, and their chat bot was totally useless in the situation.

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