While Five Below offers a wide variety of affordable products that attract many shoppers, complaint data from our community has flagged several recurring issues, particularly related to employee experiences. Common complaints include inadequate training for new employees, insufficient staffing which leads to overwhelmed staff members, and poor management practices.
To avoid these issues, we strongly advise new employees to seek additional training resources if initial training feels insufficient and to communicate openly with management about any concerns. Also, it may be helpful to document any specific instances of mismanagement or understaffing to discuss with HR if needed.
Do you have a dispute or had a bad customer experience with Five Below? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Five Below.
Our sentiment meter has detected that Five Below complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Five Below, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
We have received 0 complaints about Five Below over the last 12 months. The graph below shows a monthly breakdown.
Curious about Five Below's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Five Below. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Five Below by calling 844-452-3569. If you want to reach out to Five Below through their own website, you can use their contact form.
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Helpful experiences shared by verified Five Below customers. Search, discuss and connect with other people in our community.
Complaint from Newcustomer on 14 August 2023 about Five Below.
You have a new employee Jerry Kline who threatened me not to come into our new store here in Bullhead City AZ. I have no idea who this person is. Then they tagged what I assume is a supervisor and... Read more
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