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Family Dollar complaint: turned away last minute

Open 81 views Supermarkets / Grocery Stores

Filed 28 Sep 2022 by kiaraliz

hi i went into store 10 minutes before closing time for a last minute emergency where i had to grab medicationfew other things for my son before closing time. I get to register and paid for my items i grab my items and walked towards door where i stumblled becasue door was closed causing me to drop some of the items I was holding as I’m reaching to pick up my items I hear the guy on the other register say hey I’m sorry no cash only cards as I’m already trying to walk out with items in hand, I respond and say I’m sorry it’s all I have I have no cards on me and he says yeah I’m sorry we can’t take your cash, I had to return my items to the counter and take back my cash. I explained to the guy how ridiculous this all was as I already had items in hand and was almost out the door. I sat in my car and shed a few tears because I couldn’t understand how they made me return items, really important items that I needed to care for my son. Just because he decided he would close out registers before closing time.

Sincerely Kiaraliz torres
203 400 1313

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