Family Dollar complaint: STORE MANAGER

Name: STORE MANAGER
Item: Family Dollar
Author: Zy

Open 26 Nov 2020 144 views Supermarkets / Grocery Stores

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Filed 26 Nov 2020 by Zy

Ricky “Store Manager” was VERY rude about me returning a item that doesn’t work… He told me to wait for hours to not get a return. I work at a grocery store myself and this is NOT great customers service . I even asked to put it on a gift card to order one offline and he told me NO. This is very unprofessional and i’m never shopping at family dollar again.

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Case details

Status: Open
Company: Family Dollar
Filed: 26 Nov 2020
Desired resolution: Returning a item when i wasn’t out the store for 5 mins!!!! I had my receipt and all.
Problem: Manager rudely refused return of faulty item
About: faulty store item

Progress

Filed
Company notified
Company replied
Resolved

26 Nov 2020 Complaint filed and published
26 Nov 2020 Message from Bizzy: we notified Family Dollar about this complaint.

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