Filed 19 Sep 2020 by Mary
I had permission from manager, Meridith to bring my Shih Tzu into the store in a cart or on a leash. He’d been doing that for months. On Wednesday, 091620, my dog suddenly barked and I immediately quieted him. He has just one eye and was probably startled. An employee, Dawn came out of storage area and loudly proclaimed there’s a dog in here. I stated it’s just Jack, you know him. She abruptly demanded is he a service dog?. Service dogs do not bark. You need to leave. I stated Meredith, manager had given me permission long ago to bring Jack into the store.Dawn stated, Meredith is no longer with us and management does not allow dogs. Previous employees had even bought treats they kept behind the counter for Jack. Jack has 1 eye and is a rescue with severe separation anxiety. Socialization has been helping him to become less frightened. He has never soiled in the store but I might add it’s the filthiest dollar store I’ve been in.
I would frequently just pop into the store on the spur of the moment and usually buy more than I went in to buy. Jack was able to pick out a new toy and I have purchased enough toys and treats to keep him for a year. IF Dawn had come to me and said I’m sorry, i know you and Jack come in together frequently but we have new management and dogs are no longer permitted, I would have understood. Instead I was embarrassed and hurt to be addressed so rudely. My husband and I will no longer shop there nor will my sister and her family. I will freely share with oters the rude way i was treated by the employee, DAWN. I went to Dollar General in Cordes, AZ today and asked if Jack was permitted inside. They told me they had no policy against dogs. I will be shopping at Dollar General.
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