Family Dollar complaint: Return Item

Name: Return Item
Item: Family Dollar
Rating: 3
Author: Teresa

Open 12 Nov 2020 156 views Supermarkets / Grocery Stores

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Filed 12 Nov 2020 by Teresa

I visited Family dollar on 111120 to purchase headphones for my iPhone. I was giving Gaming headphones. I tried to return them on 111220 and was told they do not do returns on electronic devices. I never used them and when I found out they were the wrong ones I immediately returned them.

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Case details

Status: Open
Company: Family Dollar
Filed: 12 Nov 2020
Rating: 3/5
Desired resolution: I want the policy to change because that is ridiculous that people can not return electronic devices, all stores I know has a return policy and expiration date that ends on the date you can return the item. If there’s a 2 day limit you have to return the item. I have a copy of the receipt as proof. Since I couldn’t use them I gave them to someone who could.
Problem: Return refused on unused headphones
About: headphones

Progress

Filed
Company notified
Company replied
Resolved

12 Nov 2020 Complaint filed and published
12 Nov 2020 Message from Bizzy: we notified Family Dollar about this complaint.

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