Complaint: Return

on 05 March 2021 about Family Dollar in category Supermarkets / Grocery Stores

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My complaint:

The manager did not won’t to return a phone that I bought on the the 25th of February because he said there was I scratch on the phone and that I might have drop it.. Of course I was using the phone but the reason for my exchange for another one was because this one stop working! I thought there are a return policy in place for when this happens. He was very rude an unprofessional towards me.

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Justified complaint?

Suggested solution:

I just wanted to exchange the phone for another one. You can reach me at 8178747528 or my email at Bobbie.henderson77@gmail.com

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