Family Dollar complaint: price charged greater than price on the shelf
Filed 18 Aug 2021 by Jim
I purchased an item that the shelf sticker said $8.50.When I was rung up the price went up a dollar to $9.50. I brought the discrepancy to the clerks attention and was told that they had price increases and had to charge what the register said. NYS says that in a case like this the RETAIL PRICE is the lower price marked on item or on shelf. NYS rules for retail stores are not being followed. Only 1 out of 5 employees I interacted with, knew the rules one who claimed to be the manager did not know.
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