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Filed 19 Jun 2021 by Katrina

On 6182021 at 5:22 pm, I checked out four items with the option of cash back, I selected $10. The cashier quick gave me the cash back but ask if I wanted a ten or two fives, so when I asked could for two fives instead, she exploded. She stated, I’ve closed my drawer already. Then I asked, could I slide to the side and you check the next… She cut me off, then said, NO, you can take your stuff and move on. Then yelled, next customer. I called her a smart ass, asked for a refund, then she called me a NIGGER. When I asked for her last name she would not give it. Kiera was on her badge. I asked for the manager, Alexia Robinson was on duty, whom I asked for the young ladies last name, but funny she didn’t know it. This has been the worst experience I have ever had in ANY retail establishment. Though they are young, this is no excuse for a lack of professionalism when operating a business. How do you not your staff names? Why are we hiring incompetent personnel, when there are a multitude of willing and capable beings that are seeking a start in life. This young lady is just the worst customer service representative ever, she DOES NOT need to be working with the public PERIOD!!

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