Family Dollar complaint: Gain LQ Fresh Splash 40FL oz

2 months ago I tried to return this plug in air freshener I was told by one of your employees that I would have to come bac on Thursday so I tried again still no help I still have my receipt. I travel on my job so I wasn’t able to keep coming up her the manager of the store name is Pam she was very polite and explained to me that my ticket was to old to exchange the product. What happened with the product is when I opened the box it glass shattered all in my hand that is y I wanted to exchange it .so I just want to say for the future they need to train someone to do refunds or exchanges when the manager is not available instead of continously having them come bac until they can no longer use their receipts. It is just not fair here I as m getting cut up over $ 5.25 but the manager states she is always here apparently not cause this caused me nothing but wasted gas and glass all in my hand. Thank u if there is something that can be done please give me a call at 870 331 9219 or email me at [email protected] again thank you