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Family Dollar complaint: Employees keeping sale stickers on items when sales are over.

Open 183 views Supermarkets / Grocery Stores

Filed 27 Jun 2021 by Ginger

on several occassions i have puchased items simply because they were on sale. When i have gotten to the register to have my items rung up i was told the items were not on sale. on the latest occassion i showed sales girl where the item was and the sticker noting item was 40% off was clearly on every each and every shelf. She then took the sticker off the one shelf and showed me in find print the sale stopped over two weeks prior. As i noted this is not the first time this has happened to me. Not only is the manager no help but they clearly have a bad attitude. They offered me no discount or apology when it is the store’s fault. the sale sticker should be removed when the sale is over. if it is not removed the customer should receive the sale price and the employees should be apologetic and not have an attitude toward the customer. it seems your store does not apply to the old adage that the customer is always right.

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