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Family Dollar complaint: Did not honor sale prices or coupons

Open 315 views Supermarkets / Grocery Stores

Filed 27 Jan 2021 by Brenda

This is a new store. I went there to get 3 items that were on sale. (grand opening sale) The detergent I bought was normally 5.25 on sale for $2.95 then a $1.00 off digital coupon . I also bought angel soft toilet paper that was 5.00 on sale grand opening, that store only, for 3.95. I also bought diapers but the coupon actually did work for those. I paid and started thinking the amount didn’t sound right. I checked my receipt and sure enough the detergent was full price, same as toilet paper. Went back in the new clerk called his district manager and she said there is nothing they can do!! I went there for the sale items and was over charged.

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