Family Dollar complaint: Could not sell an item

Name: Could not sell an item
Item: Family Dollar
Rating: 1
Author: Kim

Open 11 Oct 2020 151 views Supermarkets / Grocery Stores

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Filed 11 Oct 2020 by Kim

I shopped today and one item I had in my cart would not scan on register, so the item was thrown on shelf behind cashier and I was told I could not purchase that item.
No apologies, no explanation.
Totally rude cashier.
Customer service in this store is awe full.

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Case details

Status: Open
Company: Family Dollar
Filed: 11 Oct 2020
Rating: 1/5
Desired resolution: Need to retrain employees if they want to sell items from store.
Problem: Item not sold after failed scan, rude cashier

Progress

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Company notified
Company replied
Resolved

11 Oct 2020 Complaint filed and published
11 Oct 2020 Message from Bizzy: we notified Family Dollar about this complaint.

See all 1,936 Family Dollar complaints

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