Family Dollar complaint: Communication and scheduling
Filed 21 Sep 2021 by Jay
Started store renovation last Wednesday. Sign said closed Wednesday and Thursday. Went Friday morning still closed. Went Saturday morning they were open. Went back Monday, new sign saying closed today. This is a rural area 20 miles to next store. Elderly people on limited income. Called customer service just a long option menu no one to talk to! Our little community has grown to depend on this store. This store didn’t need renovation it’s almost new! Do renovations by sections at night or at least give customers a definitive reopening time!!! Have a person answer the phone in customer service!
Report
Discussion
0 comments
No comments yet. Been through something similar with Family Dollar? Start the discussion above.
More Family Dollar complaints
View all 1,936Really confused and don’t like being threatened over a lie.
So first thing is my wife (Ashley) works for you guys, she does part time hours and only works on…
rude manager and staff not answering phones
Staff refuse to answer phones at night. The last two Sunday nights I’ve called for four hours from 5 to…
New Manager name Mary
I shop at Family Dollar every day more than once a day. The new Manager name Mary is rude she…