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Family Dollar complaint: Closing up to 15 minutes early

Open 140 views Supermarkets / Grocery Stores

Filed 14 Mar 2022 by Leticia

I went to buy pampers at 8:50 since it was on my way home. The door was locked and some customers were paying inside. Others driving up and trying door and leaving. I knocked on window and made signs that is was not 9. The manager in charge-she said her name was Lisa came to door and stated they were closed. I asked why since sign on window stated 9:00. I told her I was going file a complaint. She said ok go ahead. This is really bad customer service and I got in my car and drove to the other Family Dollar that was 5 miles away and was able to purchase what I need as they really close the doors at 9: 00 and not earlier. This is the only location that I know does this. It used to happen when another manager-Oscar worked there but when I told him it got better.

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