Fairstone complaint?

Do you have a dispute or a bad customer experience with Fairstone? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

The Fairstone number for personal loans in Canada is 800-995-2274, which reaches a lending specialist at your local branch; retail financing accounts, such as financing taken at Best Buy, have their own lines on the Fairstone contact page. Have your loan or account number ready and, for a purchase financed in a store, the retailer's name and the purchase date.

A payment, a fee or a statement to dispute? Start your complaint here, and we push it to Fairstone by email, social media and printed letters.

For a purchase financed with Fairstone at a partner retailer such as Best Buy, the store handles the product and the return, while Fairstone handles the financing account, the statements and the payments, through the retail financing lines on its contact page. When you return the item, ask the store for a receipt showing the return was processed, then check your next Fairstone statement to make sure the credit has reached the financing account. Keep the original receipt, the financing agreement and the return receipt together.

Refund processed by the store but not showing on your Fairstone account? Raise it through our complaint process: our trained AI opens a case and keeps coaching you on what to send the store and Fairstone, and when to push again.

Yes: the Ombudsman for Banking Services and Investments (OBSI) in Canada can investigate complaints about the firms that take part in its service, and both Fairstone Financial Inc. and Fairstone Bank of Canada are among them. It generally expects Fairstone to have had the chance to put things right first, so keep a record of every call, letter and reply.

A loan or payment dispute to set out? We help you write the complaint to Fairstone in minutes, drawing on complaint letters that actually worked.

Be careful. Fairstone says it never asks for sensitive or banking details by email, text or phone call, outside its secure online application or payment portal. It also never asks anyone to take out a Fairstone loan to unlock an inheritance, crypto funds or a claim, a story fraudsters use to get money and personal details.

Nothing has been reported about Fairstone here yet. Our research shows what typically goes wrong at consumer lenders: payout figures that do not match what the borrower expected, payments applied late or taken twice, fees and interest that were not clear at signing, collection calls after a missed payment, store financing that ends in an interest charge, and credit report entries the borrower believes are wrong.

Spotted a payout figure or a store financing charge you do not recognize? Be the first to report it: your case opens the record for the next borrower with a Fairstone loan.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Fairstone through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Fairstone can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.