My complaint:
THREATS VIA FACEBOOK MESSENGER MADE TO ME ON 24th MAY 2021 BY DAVID HOWARD
Facebook did nothing in 8 weeks about this threat to me.
On 24th May 2021 I received a seriously bad threat from someone called DAVID HOWARD via Facebook Messenger..
This is the message he sent me:
https:www.facebook.comdavid.reznor.perfectdrug (DAVID HOWARD)
Mon 8:18 AM
David sent Yesterday at 8:18 AM
You want to resort to cowardly tactics you cunt? Stop hiding behind social media and let me come find you…then we’ll see how big your fucking mouth is and how much you wanna do childish shit because you don’t have a leg to stand on. You’re the ignorant, deluded sheep, the lowest common denominator. Might want to look those big words up Mike, because It’s clear you’re not very bright.
You better watch your fucking step, because I have nothing to lose and I won’t hesitate to kick you the fuck in if I have to. Prick
So on the same day I received this threat (24th May) I reported the message to facebook via the Facebook Messenger reporting procedure. I reported this threat to facebook (via messenger reporting tools via somethings wrong FB tab and then hate speech) about 20 times over an 8 week period and I heard nothing back from Facebook.
Nothing was done at all.
This led to me being distressed , upset and unable to sleep.
I have reported the incident to my local Police force in the UK who have told me they are contacting Facebook to get David Howards contact details so they can prosecute him for a MALICIOUS COMMUNICATION
On 25th July (2 months after the incident) as I heard nothing from Facebook I did an online search to find an email address of a Senior Execuive at facebook.
So I sent an email to zuck@fb.com and nclegg@fb.com (Facebook Vice President of Global Affairs) on 25th July with my complaint.
Only when I emailed these 2 people did I finally get a reply from facebook the next day on 26th July saying FB would investigate. Then later the same day FB told me they had disabled David Howards FB account.
This threat to me was very serious.
1) Why was nothing done in 8 weeks of continually reporting this threat to Facebook via your reporting channels ?
2) Given the distress that Facebook has caused me by not addressing this serious threat within a reasonable time frame I now require compensation from Facebook for the mental distress that I have suffered.
Depending on Facebooks reply I intend to go to the UK media with my story. We have a serious safeguarding issue here and Facebooks reponse to my reporting of a serious threat has been shocking..
Suggested solution:
Given the distress that Facebook has caused me by not addressing this serious threat within a reasonable time frame I now require compensation from Facebook for the mental distress that I have suffered.