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Facebook complaint: Locked out of my acount

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Filed 4 Jul 2022 by David

At the end of July 2020 I received a message from Facebook asking me to my identity. I sent a scan of my passport. Subsequently, I received this message which I have been seeing for nearly 2 years:

Reviewing your information may take longer than usual
Thank you for sending your information. We have received it.
We have fewer people available to review information due to the coronavirus (COVID-19) pandemic. It may take longer than usual to review your account.
We’re always looking out for the security of people on Facebook, so until then, you can’t use your account.
Thank you for understanding.

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