Evri complaint: Useless delivery
Filed 11 May 2024 by Benjamin
I paid for next day delivery, the day it was scheduled to be delivered I was home all day but never received my package, only to find out on the app that they apparently attempted delivery but it was undeliverable. I then redirected my package to a pick up location, which they said would be out for delivery the following day, yet it still hasn’t arrived and I had the same notification on the app, attempted delivery – deliverable. I’m now on day 3 of waiting for my package that I paid to have delivered two days ago, the driver should have my phone number so I figure this is negligence, incompetence and/or laziness at work. I demand a refund of £12.95 (delivery charge) and compensation for my time wasted.
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