Filed 8 Apr 2024 by K
I am a very small business, I make items to order, I sent a parcel it arrived at customers delivery depot 5 days ago, they said they couldn’t find address, gave detailed delivery instructions or leave at a drop off shop. I have had no response since I first reported issue. I will have to refund customer and try to get parcel returned to me, but as the item was bespoke I will have lost over £60
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