Evri complaint: Stuck in Customs
Filed 14 Jun 2024 by Erica
I sent a parcel almost 4 weeks ago that has not yet moved from UK customs despite being cleared and paid for its transit to Ireland. Customs is paid (almost 30e worth of payment) and the tracking hasnt moved once in those weeks. It’s stuck in some kind of pergatory! Evri dont seem to have any customer service on their International site. The Irish couriers havent yet received it as it’s still stuck on the UK side so are unable to assist. It’s beyond frustrating!
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