Evri complaint: Recognition of words

Name: Recognition of words
Item: Evri
Rating: 2
Author: George

Open 31 Jan 2025 22 views Parcel Couriers

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Filed 31 Jan 2025 by George

Your chat line can not recognise Amazon, or recognise the words collection. It then just switches off. Your phone line if no recognisable ref no is given has no other options like speaking to an actual person?

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Case details

Status: Open
Company: Evri
Filed: 31 Jan 2025
Rating: 2/5
Desired resolution: Amend the systems or have a real person available.
Problem: Chat and phone cannot reach a person
About: customer phone line

Progress

Filed
Company notified
Company replied
Resolved

31 Jan 2025 Complaint filed and published
31 Jan 2025 Message from Bizzy: we notified Evri about this complaint.

See all 1,111 Evri complaints

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