Evri complaint: poor delivery service

Name: poor delivery service
Item: Evri
Rating: 1
Author: jeff

Open 21 Jan 2025 37 views Parcel Couriers

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Filed 21 Jan 2025 by jeff

Evri tried to deliver an order from MM direct last thursday, the delivery op could not find my house? theogh they and everyone else has delivered here before, i went online and have filled in the enquiery to help, twice, i have an incident number, what i dont have is my parcel or any idea what they are doing with it . Its now Tuesday 5 days from the first attempt

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Case details

Status: Open
Company: Evri
Filed: 21 Jan 2025
Rating: 1/5
Desired resolution: better correspondence when things go wrong, A.I isnt good in these situations but you cant actually speak to anyone
Problem: Driver could not find address, no update
About: online order parcel
Dealing with it for: 5 days

Progress

Filed
Company notified
Company replied
Resolved

21 Jan 2025 Complaint filed and published
21 Jan 2025 Message from Bizzy: we notified Evri about this complaint.

See all 1,111 Evri complaints

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