Evri complaint: Poor customer service is

Name: Poor customer service is
Item: Evri
Rating: 1
Author: Elijah

Open 4 Oct 2024 24 views Parcel Couriers

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Filed 4 Oct 2024 by Elijah

I have been trying to speak with someone to no avail, I get directed to bots. I don’t have Access to my Evri account mail and my parcel is in the locker to be returned in 3 days, For over 3 days I haven’t gotten help on my items.
I am really sad because my birthday is in a few days and I he things I want to use are in the package.
I can be reached byemail
[email protected]
Thanks

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Case details

Status: Open
Company: Evri
Filed: 4 Oct 2024
Rating: 1/5
Desired resolution: I want help to get my parcel from the locker, I want to speak with someone who can give me the code or have it sent to [email protected]
Problem: No locker code, only bots to help
About: parcel locker collection
Dealing with it for: 3 days

Progress

Filed
Company notified
Company replied
Resolved

4 Oct 2024 Complaint filed and published
4 Oct 2024 Message from Bizzy: we notified Evri about this complaint.

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