Filed 24 Jun 2024 by Melissa
Delivery driver only Attempted once to deliver my item and left it outside dior instead of trying to redeliver again and parcel missing after this I had other item coming so I requested that I have them Diverted to a local parcelshop (what they allow) one parcel they put down I refused the item and I didn’t and sent bk to the sender (,sender didn’t give me choice to redelivery just refunded me) requested two other parcel was sent to parcelshop another item was sent bk to sender depot but they had no return on it (they been trying to contact the company for 4 days) was saying was delivered to parcelshop last week went to shop and they had nothing almost a week later been saying out for delivery for 2 days
Do not Divert your parcel to a parcelshop they don’t take it there and make out u refused to take item and try send bk to sender because to lazy to delivery to the photoshop or because after they try taking proof of delivery there take your item
They couldn’t take my item this time hint why was mad and sent bk to sender on one item
She waiting for 2 item to be delivered now Monday
Getting no more email with updates having to check ebay
No one get bk to you
Requested a phone call on all 3 item and havnt got 1 call back
Do not use this company never had this problem with royal mail
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