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Evri complaint: Parcel undelivered

Open 25 views Parcel Couriers

Filed 20 Dec 2024 by Rea

My parcel has been with Evri since 6th December. On tracking it simply states We’re sorry, your parcel has been delayed. We’re working to get it on its way on the next working day and We’ll let you know once it’s out for delivery.
No amount of chat bots or automated phone loops have told me anything other than retelling me exactly what it says on the tracking info. 2 weeks have passed and I’m no further forward. I don’t know if it’s lost, if it’s gone, if I’ll ever get it. I can’t speak to a human being nor can I email them. I have absolutely no idea how to resolve this and I’m furious. Such an enormous waste of my time and money and a Christmas present that my husband will not receive on Christmas day.

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