Filed 24 Sep 2024 by Carol
Sold an item through vinted. Had email to say parcel was ready for buyer to collect. When buyer went to pick up parcel the parcel was not there.. it was escalated as missing. Two weeks later put in my tracking number to find you had found my parcel and was returning it to me, when I checked on Evri tracking it was returned to AMAZON. WHY. . Now me and the buyer are trying to resolve this problem but nobody is listening. No human to talk to just automated chat. All we want is our postage and value of parcel back
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