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Evri complaint: Pacel damanged in transit

Open 41 views Parcel Couriers

Filed 2 Oct 2024 by John

I posted an eBay parcel with Evri. The item was boxed up in its original packaging. On arrival, the buyer notified me that the item had been irreparably damaged and sent me photos as proof.
I tried to contact Evri but was only able to access an automated phone line and leave a message. Subsequent calls resulted in a message telling me that the matter was under investigation. Over a month has now passed and I have had no reponse

Evri complaint: Pacel damanged in transit
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