Evri complaint: Not updating me

Name: Not updating me
Item: Evri
Rating: 1
Author: Samantha

Open 12 Apr 2024 47 views Parcel Couriers

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Filed 12 Apr 2024 by Samantha

My irder ckearex customs 2 days ago yet Evris tracking says it is still with sender.
When in fact Evri told me it cleared cuutoms here in Uk 48 hrs ago.
This had cost me a shoot tomorrow as l needed it today or am tomorrow..
Evri has not arranged collection.. Terrible service no one answers 1s when u put tracking in it says its still with sender!!! Utter rubbish

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Case details

Status: Open
Company: Evri
Filed: 12 Apr 2024
Rating: 1/5
Desired resolution: Get md my parcel now
Problem: Parcel cleared customs, tracking not updated
About: imported parcel
Dealing with it for: 2 days

Progress

Filed
Company notified
Company replied
Resolved

12 Apr 2024 Complaint filed and published
12 Apr 2024 Message from Bizzy: we notified Evri about this complaint.

See all 1,111 Evri complaints

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