Evri complaint: Non communication

Name: Non communication
Item: Evri
Rating: 1
Author: AMANDA

Open 27 Jun 2024 50 views Parcel Couriers

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Filed 27 Jun 2024 by AMANDA

I have a customer service issue where I was charger twice for sending a package. Despite numerous chatbot, phone calls and snail mail I still have been unable to talk to anyone

This has been going on a month
Now contacting trading standards and small claims court. Disgusted.

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Case details

Status: Open
Company: Evri
Filed: 27 Jun 2024
Rating: 1/5
Desired resolution: Give me my refund. It’s not hard.
Problem: Charged twice for sending a package
About: parcel postage
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

27 Jun 2024 Complaint filed and published
27 Jun 2024 Message from Bizzy: we notified Evri about this complaint.

See all 1,111 Evri complaints

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