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Evri complaint: No idea where my parcel is

Open 29 views Parcel Couriers
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Filed 4 Jan 2025 by Fung

I sent three international parcels in the post office (silly – I did not know post office will recommend such a poor service to me) on 7 Dec 2024.

On around 20 Dec 2024, I was aware that the tracking did not updated. At the end, one of them luckily arrived before Christmas, another arrived on Eve. For the last one, I do not know where it is. I tried every methods. Use chat. It is supposed to reply me within 24 hours, but so many 24 hours were passed and I still do not receive any reply. I tried CEO’s email, but received a bounced back, not sure whether my email was filtered out. Tried to lodge a complaint, but it bounced me back to the Chat bot. I really have no way to find them.

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