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Evri complaint: No chatbot can help

Open 35 views Parcel Couriers

Filed 3 Oct 2024 by Tracy

I posted a parcel via the post office with Evri.
I unfortunately put the incorrect postcode on the gift package. Since the 26/09 I have been trying to rectify this, 12 chatbot conversations later I am at my wits end!!! It’s just two digits that need changing on the postcode 😭
It’s a special gift for my daughter
I do not know which way to turn to try and sort this out

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