Filed 20 Aug 2024 by Monika
I order parcel and it left sender on Monday 12 August, on 15 August at 2:29 am on app was info that parcel is in delivery depot, on 9:47 Thursday info that my parcel misses courier and is delayed and they working to get that delivered to me on next working day. After that nothing, I chase them several times on chat box, send emails, check on local depot if they have parcel and heard that there is nothing for my street to be delivered today and probably parcel is in depot in Dundee. when I chase again on chat box today was new questions to describe what items was in parcel. They promising two days delivery and it is more that 3 days delay and no information at all if parcel will arive.
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