Evri complaint: Missing parcel and no comms!
Filed 7 Sep 2024 by Rod
Sent a parcel by Evri on 23rd August. It’s now 7th September and it looks like it’s gone missing. Received at the depot, at one point says it’s out for delivery. But then says it’s delayed and nothing since. Person I sent it to is now demanding a refund so I’m going to be out of pocket. Item sent was a mobile phone so they wouldn’t insure it. My biggest gripe is you can’t speak to anyone and despite lots of messages they will not call me back.
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