Evri complaint: Missing parcel

Name: Missing parcel
Item: Evri
Rating: 1
Author: Cynthia

Open 18 Jul 2024 45 views Parcel Couriers

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Filed 18 Jul 2024 by Cynthia

I got an email that my parcel from Shein was delivered but when I went down to pick it up from the location on the image sent as proof of delivery, I could not find it. I have been trying to get someone to respond to me since yesterday but no is reaching out. Kindly assist. Thank you

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Case details

Status: Open
Company: Evri
Filed: 18 Jul 2024
Rating: 1/5
Desired resolution: I want my parcel. I have waited over a week for it to be delivered and can't start from scratch.
Problem: Marked delivered, parcel not found
About: clothing parcel
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

18 Jul 2024 Complaint filed and published
18 Jul 2024 Message from Bizzy: we notified Evri about this complaint.

See all 1,111 Evri complaints

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