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Evri complaint: Missing parcel

Open 44 views Parcel Couriers

Filed 29 Jun 2024 by Andrea

I posted a parcel via evri to a retailer (a return for a refund), they did not deliver it to the address but to a parcel shop !? When I rang ri see why they said they would get it picked up and delivered to the correct address. Now the tracking number has expired so I can’t contact evri at all as without a number it won’t let you speak to a person.. so now I have run out of time to return the item to retailer and no idea where my parcel is and no way to get any info of evri

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