Evri complaint: Missing parcel

Name: Missing parcel
Item: Evri
Rating: 1
Author: Sharon

Open 3 Jun 2024 54 views Parcel Couriers

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Filed 3 Jun 2024 by Sharon

I used the divert option in good time to change delivery address of a parcel but evri decided to send it back to seller.
I have tried to call and automated voice just says someone will get back to me within 24 hours but is been 4 days

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Case details

Status: Open
Company: Evri
Filed: 3 Jun 2024
Rating: 1/5
Desired resolution: By sending me the parcel or T least contacting me to explain
Problem: Diverted parcel returned to seller instead
About: diverted parcel
Dealing with it for: 4 days

Progress

Filed
Company notified
Company replied
Resolved

3 Jun 2024 Complaint filed and published
3 Jun 2024 Message from Bizzy: we notified Evri about this complaint.

See all 1,111 Evri complaints

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