Evri complaint: Missing delivery and no code
Filed 27 Aug 2024 by Abdul
I received the successful delivery notification but no code or barcode. Went to the collection point advised I need the fm code. Have tried calling EvRi but only get through to a bot and call disconnects. Sent an email enquiry through the chat service and still no code but advised the item was delivered. Showed the store assistant the picture of the item. Was told they rejected it as it was above the size limit and the courier took it back with them. EVRi keep claiming it’s delivered but can’t provide the FM code I require. Ref: 240822-018894 Chatbot Enquiry for H02LIA0000249976
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