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Evri complaint: Fake Delivery Attempt No Reply

Open 57 views Parcel Couriers
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Filed 19 Jul 2024 by L

My delivery was due earlier this week. The courier pretended to make a delivery attempt, uploading a photo on which they blocked the camera lens. I was home the entire time and no delivery was attempted.

I was told by Customer Services that they would get back to me within 24 hours but they have completely ignored me and not responded.

I have had more of my time wasted everyday waiting for my parcel that still has not been delivered. And now the online chat keeps increasing the original due date of my parcel by 24 hours to make it seem less late.

It appears another of my travels my parcels have been stolen by Evri. Even the ones that arrive always arrive cut open because the contents have been checked by Evri for valuables worth stealing.

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