Evri complaint: Evri damaged bass guitar parcel and unanswered £100 insured claim
Filed 12 Oct 2026 by David
My parcel arrived damaged and it was insured to the value of £100. I have raised a complaint form and waited over 28 working days before escalating the claim. The reply I had back asked if I had now received the parcel, which was never an issue. I have replied stating that the claim is for a damaged item not a missing item and have received no reply in over a week.
The item in the parcel was a Bass Guitar.
What I want from Evri is to Pay the £100 insured value
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