Evri complaint: Delviery

Complaint from paula1 reported on 03 June 2024 about Evri

New complaint
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Complaint resolved
Complaint closed

My complaint:

I sent a parvel back worth a lot of money via evri as royal mail didnt cover that amount
Little did i know that evri dont delivery to a PO BOX address
this is now been stick in the system for nearly 4 weeks
I have contact evri via live chat and also someone has email me but nothing has come of it
Im have a parcel that is maybe lost, I cant get my money back on it from the retailer, as its over their returns policy and no on at evri has been helpful
so frustrated and out of pocket

Suggested solution:

by compensation of the value of the goods

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